Privacy Policy

1. Introduction

This Privacy Policy describes how we handle personal information in "askblunt.com" (the "Service"). We consider protecting user privacy as our top priority and comply with the Personal Information Protection Act and other relevant laws.

2. Information We Collect

1. Account Information
   • Third-party IDs (identifiers) such as LINE
   • Display name
2. Service Usage Information
   • Chat history provided by users
   • Analysis results and history
   • Usage patterns (frequency of use, feature usage, etc.)
   • Payment information (for paid plans)
3. Technical Information
   • Device information
   • IP address
   • Information from cookies and similar technologies

3. How We Use Your Information

1. Service Provision
   • Chat history analysis
   • Character conversations
2. Service Improvement & Development
   • New feature development
   • User experience enhancement
3. Operations & Management
   • User authentication
   • Usage monitoring
   • Fraud prevention
   • Billing

4. Handling of Chat History

1. How to Provide

   Users provide chat history at their own discretion through text messages, file uploads, etc.

2. Analysis Results Privacy

   Analysis results are only visible to the user and are never notified to or shared with the conversation partner.

3. Obtaining Consent

   Users should obtain consent from their conversation partners before providing chat history. Uses that violate third-party privacy are prohibited.

5. Disclosure to Third Parties

We do not disclose users' personal information to third parties except in the following cases:

1. When the user has given consent
2. When required by law
3. When necessary to protect life, body, or property
4. When particularly necessary for improving public health or promoting the healthy development of children
5. When cooperation is necessary for government agencies or local authorities to perform duties prescribed by law

6. Use of External Services

We outsource part of our infrastructure operations to highly reliable companies such as Google for stable service operation.

We only adopt service providers that implement appropriate security measures from the perspective of personal information protection.

7. Security Measures

1. Data encryption during transmission and storage
2. Access restrictions and access log management
3. Regular security assessments and measure reviews

8. Use of Cookies

The Service uses cookies and similar technologies to improve user experience and analyze service usage. Users can refuse to accept cookies through browser settings, but some features may become unavailable.

9. Your Rights

1. Request disclosure of personal information
2. Request correction or deletion of personal information
3. Request suspension of personal information use
4. Request suspension of personal information disclosure to third parties

If you wish to exercise these rights, please contact us at "13. Contact Information".

10. Data Anonymization and Use

We may anonymize and use chat history and analysis results provided by users for service quality improvement and research purposes. Anonymized data cannot identify specific individuals.

11. Information About Minors

The Service is intended for users aged 18 and over. Users under 18 should obtain parental consent before use. We take special care to protect minors' information and prevent inappropriate use.

12. Changes to This Privacy Policy

We may change this Privacy Policy as necessary. Changes will be notified on the Service, and important changes will be communicated through our official LINE account.

13. Contact Information

For privacy-related inquiries, please contact us via Contact Form.

14. Personal Information Protection Officer

• CEO: Yohei Namiki
• Contact: [email protected]